Revolutionizing The Hospitality Industry With Smart Check-In Devices And UNIVERGE BLUE Cloud Services

Cloud Based Solutions

You've just arrived at your long-awaited vacation destination, filled with excitement and anticipation. But as you step into the hotel lobby, your excitement quickly wanes as you're greeted by a long line at the check-in desk. Your heart sinks as you realize you'll spend precious vacation time waiting in line, filling out forms, and dealing with the cumbersome check-in process. Meanwhile, hotel staff frantically juggle phone calls, paperwork, and guest inquiries, struggling to keep up with the demands of a busy reception area. This scenario is all too familiar for guests and hoteliers alike, highlighting the inefficiencies and frustrations stemming from outdated check-in procedures.

With smart check-in devices and cloud-based solutions, hotels can stay caught up in today's fast-paced hospitality landscape, where seamless guest experiences and operational efficiency reign supreme.

With its sleek and intuitive design, NEC's Smart Check-In device offers guests a frictionless experience from entering the door. These devices, equipped with advanced features and mobile check-in capabilities, allow guests to check in securely and conveniently, bypassing the traditional front desk entirely. This enhances efficiency and ensures guest satisfaction, as they can choose the check-in method that best suits their preferences.

But the innovation continues beyond there. In the hospitality realm, UNIVERGE BLUE is not just a single solution but a comprehensive suite of services designed to address every aspect of hotel communication and collaboration needs. UNIVERGE BLUE offers a range of packages, including CONNECT, ENGAGE, SHARE, MEET, and PULSE. CONNECT facilitates seamless communication among hotel staff, ensuring everyone stays connected on-site or remotely. ENGAGE empowers hoteliers to create personalized guest experiences through targeted communication and feedback management. SHARE enables secure file sharing and collaboration, facilitating efficient workflows among teams. MEET revolutionizes virtual meetings with high-quality video conferencing and collaboration tools, perfect for remote team meetings or virtual events. Finally, PULSE harnesses the power of artificial intelligence to provide hotels with actionable insights and predictive analytics, enabling them to make data-driven decisions that enhance operations and guest satisfaction.

Together, these components of UNIVERGE BLUE form a cohesive ecosystem that enhances guest experiences and drives operational efficiency and innovation within the hospitality industry. From unified communications to contact center solutions, UNIVERGE BLUE empowers hotel staff to deliver exceptional service seamlessly.

One of the standout features of UNIVERGE BLUE is its ability to integrate with NEC's Smart Check-In device, creating a seamless ecosystem that enhances guest experiences and operational efficiency. For example, when guests use the Smart Check-In device, their information is instantly synced with the hotel's reservation system via UNIVERGE BLUE. This ensures that staff have real-time access to essential guest data, empowering them to personalize the guest experience based on their preferences and past interactions.

Moreover, UNIVERGE BLUE's cloud-based architecture offers scalability and flexibility, allowing hotels to adapt to changing demands effortlessly. Whether scaling up to accommodate peak seasons or implementing new features to meet evolving guest expectations, UNIVERGE BLUE provides the agility modern hospitality businesses need to thrive.

In addition to improving guest experiences, NEC's Smart Check-In device and UNIVERGE BLUE cloud services also offer significant benefits for hoteliers. By automating routine tasks and streamlining operations, hotels can reduce overhead costs and allocate resources more effectively. Furthermore, the wealth of data generated by these solutions provides valuable insights into guest behavior and preferences, enabling hotels to make data-driven decisions to drive revenue and loyalty.

Contact us or look at our socials to book a personalized demo of our Smart Check-In device and cloud-based packages and solutions.

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Geoff has been fantastic and has provided us the best technology. For service, he has always been prompt and proactive with any request that I have made, which is hard to find these days.

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